604-734-2536

Covid-19 Office Protocols

We ask that you review our protocols for your upcoming appointment.

  • Wear your mask for entry into the building.
  • Please provide or confirm your mobile phone and email as we are updating our system for automatic appointment reminders and confirmations. We will also be communicating via phone or text messaging upon your arrival.
  • We ask that you arrive 5 minutes prior to your scheduled appointment time, and wait for our office to phone or text you. If you do not receive a call/text from us by the time of your appointment, you may phone the office to let us know you have arrived. If you do not have a mobile phone, you may proceed to the lobby entrance at your designated appointment time.
  • Only the individual with the appointment should attend; however, one person may accompany you, if necessary, for assistance. For younger patients, an adult may accompany the child and remain in the waiting area.
  • Please bring your own sunglasses for eye protection, as well as any music you wish to listen to during your dental procedure.
  • Contact us to reschedule your appointment if you feel ill or are awaiting the results of a Covid-19 test, or if you have been in contact with a COVID-19 positive individual within the last two weeks.
  • Steps our office has taken during this time: plexiglass barriers in the reception area, Surgically Clean Air purifiers with UV light, designated stairways for up and down foot traffic, regular sanitizing of high contact surfaces such as door handles/stairway handrails/waiting room chairs, and taking temperatures and health screening of patients and staff.

Your patience and understanding are greatly appreciated, and we look forward to seeing you.